Data Protection Policy

Privacy Policy

Your privacy is our top priority at 25tkbet. This policy clearly explains what information we collect, how it is used, and how it is kept secure.

Last updated: January 2026

How we keep your information secure

25tkbet's core privacy commitments at a glance

SSL Encryption

Every transaction and login is secured with 256-bit SSL encryption. No third party can access your information in any way.

Your data is never sold

Your personal data is never sold or shared with advertisers or third parties. It is used solely to provide you with our services.

KYC Verification

Information collected for identity verification is used solely for security purposes and stored with the highest level of protection.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular security audits and updates ensure your information stays protected at all times.

Your Control

You have full control to view, correct, or delete your personal information. Any request submitted to our support team will be processed promptly.

Cookie Transparency

25tkbet is fully transparent about the types of cookies it uses and why. You can update your cookie preferences at any time.

This Privacy Policy details our commitment and approach to collecting, using, and protecting the data of 25tkbet platform users. By using the platform, you agree to this policy.

01 Introduction

25tkbet is a trusted online betting and gaming platform for users in Bangladesh. We believe your privacy is a fundamental right — not something to be traded for convenience.

This privacy policy has been developed in accordance with the GDPR (General Data Protection Regulation) and international data protection standards. Our goal is simple — when you use 25tkbet, you can rest assured that your personal information is completely safe.

This policy applies equally to all 25tkbet services, websites, and mobile applications. Please read it carefully before using any of our services.

02 What Information We Collect

25tkbet only collects information that is necessary for providing services, ensuring security, and meeting legal obligations. We do not collect any data beyond what is required.

Information collected at registration

  • Full name & date of birth
  • Mobile number (registered with Mobile Pay/Nagad/Rocket)
  • Email Address (if applicable)
  • Password (stored in encrypted form, never in plain text)
  • Referral code (optional)

Information collected for KYC verification

  • National ID (NID) Number & Photo
  • Passport or driving licence (as an alternative)
  • Proof of mobile banking account ownership
  • Proof of Address (if required)

Automatically collected information

Type of Information Why it is collected
IP address Fraud prevention & security assurance
Device information (OS, browser) To deliver the best experience and resolve any technical issues
Login & Logout Times Account Security Monitoring
Betting History Service Improvement & Dispute Resolution
Cookies & Session Data Improving User Experience

03 How we use your information

25tkbet uses collected data solely for the purposes listed below. Your explicit consent will be obtained before using it for any other purpose.

  • Account management: For registration, login, password reset, and account security.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues quickly and provide you with timely support.
  • Fraud Prevention: To detect unusual activity and keep your account secure.
  • Legal Obligations: To comply with KYC and AML (Anti-Money Laundering) regulations.
  • Service improvement: For analytics purposes to enhance your platform experience.
  • Promotions: To keep you informed about new offers and promotions, with your consent.

Your data will never be sold to third parties for profit. That is 25tkbet's commitment.

04 Who Your Data Is Shared With

25tkbet does not generally share your personal data with anyone. However, sharing may occur in the following limited circumstances:

Service Provider Partners

Only the necessary information is shared with selected partners for payment processing (Mobile Pay, Nagad, Rocket), technical support, and customer service. All partners are contractually bound to comply with our Privacy Policy.

Disclosure for Legal Reasons

Providing information in response to a lawful order from Bangladeshi authorities or a court directive is a legal obligation. In such cases, we disclose only the specific information requested.

Never shared

  • Advertisers or marketing companies
  • To competing platforms
  • To any third party without your consent
  • To any organisation for commercial gain

05 Data Retention Period

Your data is not retained beyond what is necessary. The following policy applies:

  • Active account data: retained for as long as your account remains active.
  • After account closure: retained for a minimum of 5 years due to legal obligations.
  • Transaction records: retained for up to 7 years in accordance with financial regulations.
  • KYC documents: retained for 5 years after verification.
  • Support chat records: retained for up to 2 years.

After the specified retention period, data is automatically and securely deleted or anonymised.

06 Cookie Policy

The 25tkbet website and app use cookies to make your browsing experience smoother and more seamless. We use the following types of cookies:

Essential Cookies

These cookies are essential for the website to function properly. They are used for core functions such as maintaining login sessions, security verification, and form submissions. These cookies cannot be disabled.

Functional Cookies

These cookies remember your preferred language, theme, and other settings. Disabling them means you'll need to reconfigure your settings each time you log in.

Analytics Cookies

These cookies are used to analyze aggregated usage data in order to improve the platform's user experience. All data is collected in fully anonymous form.

You can delete or block cookies at any time through your browser settings. Please note that some features may not function properly as a result.

07 Your Rights

Every registered user at 25tkbet has the following rights over their personal data:

Right to Access

To find out what information we hold about you, submit a request to our support team. You will receive a response within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Submit your request with the necessary supporting documents and it will be updated promptly.

Right to Erasure

After closing your account, you may request deletion of your data. However, certain information may be retained to meet legal obligations.

Right to Restrict Processing

You can request that your data not be used for specific purposes, particularly for marketing communications.

Right to Data Portability

You can request a copy of your data in a machine-readable format.

Right to Object

In certain cases, you have the right to object to the processing of your data, and we are obligated to consider your request.

08 Children's Privacy

25tkbet is strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

  • Age is verified at the time of registration.
  • If any minor's data is collected inadvertently, it will be deleted immediately and the associated account will be closed.
  • If parents believe their child is using 25tkbet, please contact our support team immediately.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

09 Security Measures

25tkbet uses industry-leading technology to protect your data:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security during login.
  • Firewall protection: Advanced firewall systems to prevent unauthorized access.
  • Regular security audits: Regular system audits conducted by independent third-party experts.
  • Data Backup: A secure, encrypted backup system that minimizes the risk of data loss.
  • Staff Training: Only authorized personnel have access to your data, and all staff are bound by confidentiality agreements.

In the event of a security breach, affected users will be notified within 72 hours and prompt remedial action will be taken.

10 Policy Updates

This privacy policy may be updated from time to time due to changes in technology, law, or business operations.

  • You will be notified by SMS or email to your registered mobile number before any significant changes take effect.
  • At least 7 days' notice will be given before any changes take effect.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
  • Previous versions will be archived and made available upon request.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

All privacy-related requests will be processed within 30 days. For urgent matters, please contact us via live chat.

This Privacy Policy was last updated in January 2026. In the event of any dispute, the most recently published version shall apply.

Safe & Trusted

Play with peace of mind at 25tkbet

Your privacy and security are our top priority. Join today and enjoy Bangladesh's most trusted betting experience.

18+ only. Please gamble responsibly. Responsible Gaming Policy

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